After placing your order, you can either drop off your jeans at our studio (message us to arrange a time) or ship them using a tracked service. Once received, we repair them within 7 days and return them to you via Royal Mail Tracked 48.

We send all jeans back using Royal Mail Tracked 48. You’ll receive a tracking number once your jeans are on their way.

Yes! You can send as many pairs as you like in one order. Just select the needed repairs for each pair before checkout.

We are committed to expert craftsmanship and sustainability, ensuring your favorite jeans get a high-quality, long-lasting repair. Our techniques strengthen worn areas and restore your denim, so you can keep wearing them instead of replacing them. By choosing repair over disposal, you’re making an eco-friendly choice, reducing textile waste, and keeping denim out of landfills.

Once we receive your jeans, they will be ready within 7 days and shipped back to you using a 48-hour tracked service. If you need an urgent repair, please contact us, and we’ll do our best to offer an express service.

We are based in Cambridge, UK, at Unit 13, Barnwell Business Park, Barnwell Drive, Cambridge CB5 8UZ. You can drop off your jeans at our studio (by appointment) or send them via tracked delivery for repair.

The best way to reach us is via WhatsApp or email. Feel free to message us with any questions about repairs, drop-off times, or express services—we’re happy to help!